Shipping Information

Ready-To-Ship Items

• Within 2-4 business days.
• Select Ready-To-Ship items may require 7–10 business days to ship.
• Your estimated delivery date will always be displayed at checkout.

Made-To-Order Items

• Our signature pre-colored hair is custom prepared for each order and ships within 21 business days from your order date.
• Your estimated delivery date will be displayed at checkout.

Order Updates

• Tracking information will be emailed once your order has shipped.
• Please allow up to 48 hours for tracking updates to appear.
• SIGNATURE CONFIRMATION is required for all deliveries to help ensure your order arrives safely.

Please Note

• Business days exclude weekends and holidays.
• Processing times may be extended during major sales or high-volume periods.
• Once custom processing has begun, ALL SALES ARE FINAL.