Refund policy

Due to the custom blonding process and the hygienic nature of luxury hair extensions, ALL SALES ARE FINAL. NO REFUNDS.

Processing & Shipping
Please allow 14–28 business days for your order to be processed and delivered based on our custom blonding timeline. All orders REQUIRE A SIGNATURE UPON DELIVERY. NO EXCEPTIONS.

Exchanges (Management Approval Required)
In rare cases and upon management approval only, exchanges may be permitted under the following conditions:

  • You must contact us within 3 business days of delivery
  • Item must be unused, unaltered, and in original condition
  • Hair must be returned in original packaging with all ties intact
  • Exchange must be for the same purchase price

Exchange Fees

  • A $20 restocking fee applies to all approved exchanges
  • Return shipping is the responsibility of the customer

Requests that do not meet these requirements will not be approved.

Contact
support@noireblonde.com