Refund policy
Due to the custom blonding process and the hygienic nature of luxury hair extensions, ALL SALES ARE FINAL. NO REFUNDS.
Processing & Shipping
Please allow 14–28 business days for your order to be processed and delivered based on our custom blonding timeline. All orders REQUIRE A SIGNATURE UPON DELIVERY. NO EXCEPTIONS.
Exchanges (Management Approval Required)
In rare cases and upon management approval only, exchanges may be permitted under the following conditions:
- You must contact us within 3 business days of delivery
- Item must be unused, unaltered, and in original condition
- Hair must be returned in original packaging with all ties intact
- Exchange must be for the same purchase price
Exchange Fees
- A $20 restocking fee applies to all approved exchanges
- Return shipping is the responsibility of the customer
Requests that do not meet these requirements will not be approved.
Contact
support@noireblonde.com